Seamless Billing Management
At Always Advocating NM, LLC, we take the stress out of billing so providers can focus on delivering quality care. Our efficient and accurate billing services ensure timely payments, compliance with Mi Via Waiver regulations, and hassle-free claim submissions.
We handle all documentation, process claims efficiently, and work directly with third-party administrators like PALCO and Conduent to prevent delays. If a claim is denied or needs corrections, we assist in troubleshooting and resubmitting to ensure providers receive their payments without unnecessary setbacks.
With our expertise and dedicated support, you can trust that your payments will be processed smoothly, allowing you to focus on what matters most—supporting individuals.
Compliance Management
At Always Advocating NM, LLC, we ensure that all billing and documentation processes align with Mi Via Waiver regulations and New Mexico service standards. Our team helps providers stay in compliance by tracking required documentation, monitoring training completion, and ensuring accurate record-keeping.
We stay up to date with Medicaid policies and assist providers in meeting all requirements to avoid delays or disruptions in services. By prioritizing compliance and accuracy, we help maintain smooth operations for both providers and the individuals they support.
For more details on New Mexico Mi Via Service Standards, visit:
Mi Via Service Standards.
Timely Services
At Always Advocating NM, LLC, we understand the importance of prompt and reliable support. We ensure that all services, documentation, and payments are processed efficiently to prevent delays. Our commitment to timeliness and accuracy helps providers and families receive the support they need without unnecessary interruptions.
Mi Via Waiver Program
The Mi Via Waiver is a self-directed Medicaid program in New Mexico that empowers individuals with intellectual and developmental disabilities to manage their own services and supports. It offers flexibility in choosing providers, services, and how care is delivered to promote independence and quality of life.
To apply for the DD Waiver, visit the New Mexico Department of Health’s website:
Apply for the DD Waiver
Empowering Providers
Always Advocating NM empowers providers by offering guidance, resources, and seamless billing support to ensure they can focus on delivering quality care. We provide training, compliance assistance, and advocacy to help providers navigate the Mi Via Waiver program with confidence. Our goal is to simplify processes so providers can continue making a meaningful impact in their communities.
Empowering Individuals
At Always Advocating NM, we believe in empowering individuals by providing the support, resources, and advocacy needed to thrive. Through education, guidance, and personalized assistance, we help individuals gain independence, confidence, and access to essential services. Our mission is to uplift and strengthen our community by ensuring everyone has the opportunity to live a fulfilling life
Comprehensive Administrative Assistance
We provide administrative support services tailored to the needs of in-home living providers. Our goal is to enhance the quality of life for individuals with developmental disabilities by offering compassionate, person-centered support.
Frequently Asked Questions
Always Advocating NM is dedicated to supporting individuals and providers in the Mi Via Waiver program by offering advocacy, education, administrative support, and timely billing services.
Who is Always Advocating NM?
We assist individuals with intellectual and developmental disabilities, their families, and service providers navigating the Mi Via Waiver program in New Mexico.
You can reach us at admin@alwaysadvocatingnm.com or call us at (505)347-8101 for assistance.
Mi Via is a self-directed Medicaid waiver program that allows individuals with disabilities to have more control over their services and supports, including choosing their own providers and managing their budgets.
Mi Via covers a variety of services, including in-home living supports, respite care, employment services, therapies, and other self-directed supports to promote independence.
We help providers with billing, compliance management, training, and navigating the Mi Via system, ensuring timely and accurate payments for services rendered.
Providers must meet Mi Via program requirements, pass background checks, complete necessary training, and be listed as an approved provider.
Providers are reimbursed based on the participant’s approved Mi Via budget. Payments are processed once all required documentation and billing submissions are received.
In the New Mexico Mi Via Waiver program, an Employer of Record (EOR) is an individual responsible for managing and directing the work of employees and vendors who provide services to a Mi Via participant. The EOR plays a crucial role in ensuring that the participant's needs and preferences are met through self-directed services.
The Participant: If capable and willing, the participant themselves can serve as their own EOR, taking direct control over their services. However, if a participant has granted a Power of Attorney (POA) or Guardianship over financial matters to another individual, they are not permitted to serve as their own EOR. A Designated Representative: If the participant is unable or prefers not to assume the EOR role, they can appoint a trusted individual.